Shareable URL: https://crucialdatasolutions.atlassian.net/servicedesk/customer/kb/view/282886175
Site users are able to reference Participant PIN number numbers for the purpose of assisting Participants participants with sign-in. Manual pre-configured notifications, such as sign-in information, can also be sent to specific Participants.
There are three ways participants can be notified with sign-in information:
Automated notification designed by the Study Builder
The Participant can use the ‘Forgot Pin’ option on the sign-in screen
Site personnel manually providing provide the Participant with their Pin number.
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If configured by the Study Administrator, the system will send Participants their sign-in information, including a PIN number when the Registration form is saved.
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Notifications to participants when forms become due to complete are automated based on the study configuration. Study Admins can read here for help with defining those parameters.
Accessing the
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Participant's Pin
On the web:
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On the App:
Open the Registration form by tapping the status icon in the subject list:
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Next, select which message and distribution list to send the patient. The options available here are created by the study administrator.
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Email The email address is redacted for patient confidentiality reasons.
Current Subject only shows PIN
Click Send Notification to send out the merged email to the subject on record.
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