{"xsrfToken":"94e49525923a4d76b773225d706feafff62efedd_lout","branding":{"id":"2","key":"tksp","name":"TrialKit Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#bf1f1f","headerLinkHoverBGColor":"#bf1f1f","headerBadgeColor":"#bf1f1f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8a8ebc8b-6e98-4995-b4a4-b73cce1d729c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzRkYjA0Ny04MzhkLTQ3YmYtOWEwNC1hMjFmZDU4YTdkMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhOGViYzhiLTZlOTgtNDk5NS1iNGE0LWI3M2NjZTFkNzI5YyI6WyJyZWFkIl19LCJleHAiOjE3NDE1ODEyNjgsIm5iZiI6MTc0MTU4MDY2OH0.pNC-EoJF33yO1dKu0XznFPSXbAz2BWHjIv1MsXIk1L4&client=fc4db047-838d-47bf-9a04-a21fd58a7d08&mode=fit","logoId":"8a8ebc8b-6e98-4995-b4a4-b73cce1d729c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5094c3","helpCenterTitleColor":"#e12526","bannerMediaApiUrl":"https://api.media.atlassian.com/file/961d555e-c3c4-4e9e-8408-819fad3bb064/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzRkYjA0Ny04MzhkLTQ3YmYtOWEwNC1hMjFmZDU4YTdkMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2MWQ1NTVlLWMzYzQtNGU5ZS04NDA4LTgxOWZhZDNiYjA2NCI6WyJyZWFkIl19LCJleHAiOjE3NDE1ODEyNjgsIm5iZiI6MTc0MTU4MDY2OH0.s7pvDt1M9D-l_WBxigvphYID4a5wcuie54-erMltVkE&client=fc4db047-838d-47bf-9a04-a21fd58a7d08&height=300&mode=fit","bannerMediaApiFileId":"961d555e-c3c4-4e9e-8408-819fad3bb064","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"tksp","projectId":10007,"serviceDeskId":2,"name":"TrialKit Support","description":"<p>If you are a Clinician or Administrator in TrialKit, you can search the help documentation or raise a Support request here.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"12","name":"Contact Support","descriptionHtml":"<p>**<b>NOTICE</b>** Please submit your issue at help.trialkit.com - or directly via email to support@trialkit.com</p>","callToAction":"Contact Support","introHtml":"","icon":10549,"iconUrl":"https://crucialdatasolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://crucialdatasolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"3":[12],"4":[12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1915b487-d296-3bf8-8fcb-a29edf239872","appLinkName":"System Confluence","appLinkUrl":"https://crucialdatasolutions.atlassian.net/wiki","spaceKey":"TKSP","spaceName":"TrialKit Support","spaceUrl":"https://crucialdatasolutions.atlassian.net/wiki/spaces/TKSP","isServer":false},"labels":[],"projectKey":"TKSP","serviceDeskId":2,"kbLinkDomainURLs":["https://crucialdatasolutions.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TKSP","userLanguageHeader":"Welcome to TrialKit Support!","userLanguageMessageWiki":"<p>Use the search icon on the upper right to find help with a question, or email support@trialkit.com with requests and issues.</p>","defaultLanguageHeader":"Welcome to TrialKit Support!","defaultLanguageMessage":"Use the search icon on the upper right to find help with a question, or email support@trialkit.com with requests and issues.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzRkYjA0Ny04MzhkLTQ3YmYtOWEwNC1hMjFmZDU4YTdkMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE1ODE4NjgsIm5iZiI6MTc0MTU4MDY2OH0.L-fhXq9dpMclb3ZMc4eHB2qnOjrje2vysC40D-1wHMM","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"fc4db047-838d-47bf-9a04-a21fd58a7d08","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"ded70119-c160-426a-9bbd-c6da40f4d000","name":"General","description":"Common topics regardless of your role within the system","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/ded70119-c160-426a-9bbd-c6da40f4d000","lastUpdated":"1609789649374","createdAt":"1608238243135"},{"id":"415dc367-58e4-4ff6-86c4-dd22cdb50a5a","name":"Getting Started","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/415dc367-58e4-4ff6-86c4-dd22cdb50a5a","createdAt":"1637183673577"},{"id":"10eb6f7f-6845-48a1-83ca-5db2302b7081","name":"Data Entry and Queries","description":"Site User Help ","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/10eb6f7f-6845-48a1-83ca-5db2302b7081","lastUpdated":"1609793428618","createdAt":"1606853950096"},{"id":"2e152616-487f-42c7-8c60-faeef241dd2c","name":"Data Review and Monitoring","description":"Record review, source verification, monitoring, and signatures","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/2e152616-487f-42c7-8c60-faeef241dd2c","lastUpdated":"1609796499041","createdAt":"1607997532635"},{"id":"15a4f0e2-60bf-4510-9482-f650befa65aa","name":"Site and User Management","description":"Manage Users for Host and Studies","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/15a4f0e2-60bf-4510-9482-f650befa65aa","lastUpdated":"1609794085911","createdAt":"1606793190168"},{"id":"7ae73b83-a23b-4ebd-8423-b7a2240ef2ca","name":"Reports and Exports","description":"Various system-generated reports for centrally accessing and managing study data","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/7ae73b83-a23b-4ebd-8423-b7a2240ef2ca","lastUpdated":"1609905343038","createdAt":"1608571685276"},{"id":"8de7361d-7178-4512-acea-0ee6ed143606","name":"Study Configuration","description":"Start configuring your study","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/8de7361d-7178-4512-acea-0ee6ed143606","lastUpdated":"1603386040081","createdAt":"1603135082204"},{"id":"9c8d3f67-7cf8-40d1-9ca4-45f2626d0251","name":"Form Building","description":"Form Building and Design Help","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/9c8d3f67-7cf8-40d1-9ca4-45f2626d0251","createdAt":"1606853328968"},{"id":"d48c9f1d-3344-4082-be5d-8cf17efae8a9","name":"Randomization and Product/Inventory Tracking","description":"Creating and Administering Randomization within a study","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/d48c9f1d-3344-4082-be5d-8cf17efae8a9","lastUpdated":"1609905679524","createdAt":"1608572008606"},{"id":"c5d5b076-5499-4469-b8fc-b3241abffff0","name":"ePRO and eConsent","description":"All of the ePRO support articles you've ever needed.","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/c5d5b076-5499-4469-b8fc-b3241abffff0","lastUpdated":"1609789698146","createdAt":"1603385931200"},{"id":"33ce4c23-1d72-48e2-99b3-f1f6f9d63dfd","name":"Medical Coding","description":"TrialKit Coder for coding terms with WHO Drug and MedDRA dictionaries","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/33ce4c23-1d72-48e2-99b3-f1f6f9d63dfd","lastUpdated":"1609907079854","createdAt":"1608571538075"},{"id":"180cd260-af1f-46a9-9123-8b31bef2b668","name":"Adjudication","description":"Configure and define the adjudication process and rules, and perform all adjudication tasks from the web and mobile app.","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/180cd260-af1f-46a9-9123-8b31bef2b668","createdAt":"1611327137190"},{"id":"0fd8824a-1d55-4a41-ba93-a40d7cf8b432","name":"Other","description":"Topics for advanced functions less common to most users.","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/0fd8824a-1d55-4a41-ba93-a40d7cf8b432","lastUpdated":"1609907005005","createdAt":"1609797569297"},{"id":"ea5588e7-0d7b-4118-b3a7-426ef6ea8645","name":"FAQs","description":"Check our FAQs to see if your question has already been answered.","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/ea5588e7-0d7b-4118-b3a7-426ef6ea8645","createdAt":"1611327304001"},{"id":"8b4cc3fd-4f04-43b3-9038-c74de5f62fae","name":"Version Release Notes","description":"We're always improving TrialKit. Keep up to date with all the changes here. Administrators receive email updates as new releases are made.","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/8b4cc3fd-4f04-43b3-9038-c74de5f62fae","lastUpdated":"1619278800143","createdAt":"1603392967191"},{"id":"67e4ed5f-7e0d-4de5-b579-b94bb859b5fd","name":"Trial Master File (eTMF)","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/67e4ed5f-7e0d-4de5-b579-b94bb859b5fd","createdAt":"1636565848809"},{"id":"17da3647-f5e0-4147-9f3d-3b0836090cb4","name":"Scheduling and Video Sessions","categoryUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer/portal/2/topic/17da3647-f5e0-4147-9f3d-3b0836090cb4","createdAt":"1650677144671"}]}},"kbPage":{"id":55312431,"title":"Adding Sites to a Study","url":"https://crucialdatasolutions.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/55312431","space":{"key":"TKSP","name":"TrialKit Support","id":19529730},"serviceDeskIds":[2],"appLinkId":"1915b487-d296-3bf8-8fcb-a29edf239872","idInString":"55312431","projects":[{"projectId":10007,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=crucialdatasolutions","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"94e49525923a4d76b773225d706feafff62efedd_lout","baseUrl":"https://crucialdatasolutions.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://crucialdatasolutions.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fc4db047-838d-47bf-9a04-a21fd58a7d08","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"96d77c8adadc479e81362867df473622","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}